RETURN POLICY

Return Policy

• All sales are final. No refunds are issued except on a case-by-case basis.

• Subscription plans can be cancelled at any time, and the user will be allowed access to the platform until the end of their cycle date.

• To request a refund or cancellation, please contact us at Contact@IndieONELive.com

Exceptions to the Return Policy

• We may issue a refund if the product is defective or damaged.

• We may also issue a refund if the product is not as described.

• To request a refund for a defective or damaged product, please contact us at [email protected] and provide us with a photo of the product.

• To request a refund for a product that is not as described, please contact us at [email protected] and provide us with a description of the discrepancy.

Refund Process

• Once we have received your request, we will review it and determine if a refund is warranted.

• If a refund is warranted, we will process the refund and issue a credit to your original payment method.

• The refund process may take up to 10 business days to complete.